Responsibilities:
• Create, configure, and customize ServiceNow applications for both new and existing implementations.
• Develop and configure functional data such as Notifications and Service Level Agreements.
Script and Data Configuration
• Create and configure script objects including Business Rules, Script Includes, UI Policies and Actions, Client Scripts, and ACLs.
• Create and modify tables and relationships.
Integration and Interfaces
• Set up interfaces between ServiceNow and other platforms, aligning with identified integration opportunities.
Design and Development
• Perform design, development, unit testing, and troubleshooting for system and integration testing.
• Recommend administration settings and best practices.
Application Management
• Work on a variety of ServiceNow applications, including ITSM, SPM, ITOM, ITAM, SAM etc.
Documentation
• Create comprehensive documentation for design, development, unit test cases, and implementation plans.
Team Collaboration
Work effectively in diverse teams within an inclusive team culture where contributions are recognized and valued.

Professional Requirements:
• Bachelor’s degree in a Technical or Business field or equivalent.
• Hands-on experience developing, maintaining, and administering one or more ServiceNow instances.
• At least 2 years of ServiceNow experience, including custom development, configuration.
• At least 2 years designing ServiceNow architecture, data designs, or overall solution architecture implementer on a mature installation.
• ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
• Working knowledge of integrations and migrations.
• Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
• Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets
• Demonstrated ability to troubleshoot technical issues.
• Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends
• ServiceNow Certified Application Developer is an advantage