French Speaking Inside Sales Team Leader (PE-12146)
Joining our newly established Inside Sales team in Budapest offers you the chance to explore new business models, enhance your skills, and contribute to improving our services. With numerous future opportunities, this role provides a fantastic pathway to build a long-term career at the company.
What you’ll be doing:
• Have direct people management resposibilities
• Organise daily business within the team
• Participate in customer focused meetings and drive improvement
• Operate as a contact person for own team members (Ex.: process questions, escalations or projects etc.)
• Control relevant costs lines to meet budgetary requirements
• Establish internal/external communication (management meetings, 121s, meeting with stakeholders etc.)
• Handle escalations
• Participate to the setting of team-related annual targets / KPIs and cascade them
• Ensure the implementation of process changes requested by management
• Ensure compliance with and monitor existing processes at the best possible cost/benefit conditions
• Support in identifying and supporting process improvements
• Take part in projects/programmes.
What you need to have:
• Have at least 3 years of professional experience in similar environment
• Have people management experience (if you also have project management that’s an advantage)
• Fluent in English and French
• Demonstrate a detailed knowledge of and understand the direction of change in the marketplace, industry, consumer preferences, and relevant stakeholders
• Have a good process understanding for day-to-day business, encourage the following of standard processes, and make significant efforts to improve processes
• Have good time management skills, work independently and solution-oriented, and have good self-organization
• Good at problem-solving and decision-making
• Have a high level of cost awareness
• Have a customer & goal-oriented work style
• Have very good oral and written communication skills
• Have a high ability to work under pressure, even in stressful situations
• Proficient in MS Office applications
What we offer:
• Professional and personal development (clear structure depending on taking the lead of your own career)
• Working in a global structure
• Flat management structure with an open door policy
• Have a stable workplace with a flexible office schedule (due to hybrid working)
• Language courses, soft skills training and talent programmes
• Medicover private health care package and cafeteria benefits