As the members of HR Helpdesk team, you will be able to find the best and the easiest solution for the employee’s HR related questions and requires. Also, they ensure smooth running of centralised, back office HR functions and processes of different locations in international teams.

On a daily basis:

• Answering support queries via tools, phone and email, keeping daily contact with our employees calling from different locations
• Resolving HR related issues which can occur in their total employee life cycle
• Providing technical support of HR self-service tools and systems
• Running HR admin processes belonging to HR helpdesk
• Advising employees on HR processes and policies
• Maintaining and improving employee satisfaction level

What you need to have:

• Experience in Service Desk environment, having HR helpdesk experience is an advantage
• Fluency in English and in French both orally and in writing.
• Strong computer literacy, including MS package, having knowledge of SAP (HR) tools is an advantage.
• Pro-active, flexible, influencing, enjoying taking place and contributing to the development of a new and forming function.
• Logical thinking, solving problems resourcefully and fast is not a problem for you.
• Outstanding communication skills and customer focused mind-set.
• Trustful, able to handle confidential data in the right manner.

What we offer:

• Use and improve your language knowledge
• Go through a professional and personal development
• Work in a fun and diverse atmosphere
• Have a stable workplace with flexible scheduling, close to office hours
• Enter the world of HR, with no HR background yet
• Home office & Flexible scheduling
• Language courses & talent programmes
• Training opportunities & Stable Career Path
• Medicover private health care package and cafeteria benefits